Returns and exchanges

Within 30 days after you have received your order, if you find that you are unsatisfied with your purchases, please contact me to let me know what issues you might be having with your order. Merchandise must be returned in the same condition as it was received and return shipping charges are non-refundable and are full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.

Custom pet drawings and figurines with personalized paint cannot be returned.

Your satisfaction and happiness is my top commitment. If an error was made on my part, I'll do what I can to fix it! Thanks for your support!